More work for admins: When labor-saving management tools don't ease workloads
If not deployed properly, today’s whiz-bang network management tools wind up making more work for network admins rather than saving them time and reducing their overload.
Wait, labor saving devices don’t save labor? Not really, at least when it comes to freeing up time for more important or rewarding activities.
It’s not unlike the "labor saving appliance" revolution in the American home, especially in the post-WW2 era.
I’m referring, of course, to Ruth Schwartz Cowan’s classic history of technology book, More Work for Mother, which explored in depth how various supposedly labor-saving advances in household technology did not reduce the amount of time those women who kept house spent on housekeeping. On the contrary, because they mainly mechanized or automated work previously done by servants, children, or (occasionally) men, these tech advances shifted women’s efforts from organizing such work to doing it. At the same time, with some kinds of work around food preparation and clothes washing, they also brought back “in-house” work that had been effectively outsourced to commercial laundries, bakeries, etc.
from Network World https://ift.tt/uaM9Tr2
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