AWS and Alexa services back online after outage
Monday 17 April 2023
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Amazon web services and Amazon voice assistant Alexa were back online after an outage on Sunday that lasted over three hours. Users also reported issues with accessing the Amazon mobile app.
Downdetector, the website that tracks outages reported that Alexa was down for thousands of users in the United States, while an outage in AWS was reported by hundreds of users. More than 16,000 users reported an outage in Alexa at the peak of the disruption.
Users could not complete the account signup process and received error messages on their billing console.
The billing console is used to manage ongoing payments and payment methods registered to AWS accounts.
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